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System Center Service Manager is a software product by Microsoft to allow organizations to manage incidents and problems. Microsoft states that the product is compliant with industry best practices such as the Microsoft Operations Framework (MOF) and in the Information Technology Infrastructure Library (ITIL). SCSM has integrated ITIL compliant fulfillment of service requests. Service requests are submitted by the end user in order to obtain information, access to a new application or the most common of all, password reset.
Video System Center Service Manager
See also
- Microsoft Servers
- Microsoft System Center
- System Center Data Protection Manager
- System Center Operations Manager
- System Center Virtual Machine Manager
- Configuration management
- Windows Server Update Services
- SYDI
Maps System Center Service Manager
References
src: www.wapshere.com
External links
- System Center Service Manager Build Numbers
- System Center Service Manager Documentation
- Official System Center Service Manager Blog
Source of article : Wikipedia
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